Shipping Policy
Effective Date: January 21, 2025
This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our online store:
1. Processing Time
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Orders are processed within 1-3 business days (depending on supplier and printing vendor's availability) after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times:
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Standard Shipping: 5-7 business days
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Express Shipping: 2-3 business days
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Overnight Shipping: 1-2 business days
Delivery times are estimates and do not account for potential delays due to unforeseen circumstances (e.g., weather, carrier issues, customs clearance).
3. Order Tracking
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Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
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If you do not receive a tracking number within 5 business days, please contact us.
4. Lost or Damaged Packages
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We are not responsible for packages lost or damaged during transit. However, we will assist in filing a claim with the shipping carrier if needed.
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If your package is marked as delivered but not received, please contact the carrier directly.
Return and Exchange Policy
Effective Date: January 21, 2025
This Return and Exchange Policy outlines the terms and conditions for returning or exchanging items purchased through our store:
1. No Returns
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All sales are final and we do not accept returns.
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Please contact us for an exchange or refund.
2. Refunds
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Refunds will be processed within 14 business days after the request is submitted.
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Refunds will be issued to the original payment method. Shipping fees and handling charges are non-refundable unless the return is due to our error (e.g., wrong item shipped, defective product).
3. Exchanges
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Exchanges are subject to stock availability.
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If the desired item is unavailable, you may opt for a refund or store credit.
4. Damaged or Defective Items
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If you receive a damaged or defective item, please contact us within 10 days of delivery.
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Provide photos of the damaged or defective item and your order details for faster processing.
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We will arrange a replacement, exchange, or refund at no additional cost to you.
5. Policy Updates
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We reserve the right to update this policy at any time.
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Changes will be effective upon posting to our website.
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It is your responsibility to review the policy periodically.